![]() A detailed e-mail to FTDI chip produced no response. I did perform a successful reinstall without using the HL-340 folder directly, with no change in results. FTDI Chip has a web site, and I downloaded a driver from there - no use. By the time I had hit Ctrl-A to restart dealing for the fifth time on a deal, I was wondering what I would do if it refused to deal. It would actually deal a hand only about half the time, otherwise taking several seconds to report a communications error. I installed a driver in that folder, and got the dealer to work - kind of. I eventually deduced that the adapter was an HL-340, which I found stamped on the DB9 connector and as the name of a folder on the mini-CD, but not in the manual. It came with a mini-CD, which I explored and used to print out the manual. The adapter was identified only by manufacturer, FTDI Chip. That adapter has a captive USP cable, and a DB9-F connector for the serial device (unusually, with screws - no independent serial cable needed). The computer has no serial ports, but the Duplimate came with an adapter, as well as a serial cable. I'm using an IBM Thinkpad T40 running Windows XP SP2. ![]() It uses a serial connection to the host Windows computer. Recently I acquired a "Duplimate Mark IV bis" duplicate bridge card dealer. The KEYSPAN USA-19HS worked flawlessly, is well documented, and comes with a powerful utility (which I did not need). I had a device that came with a USB-Serial adapter from FTDI Chip that only worked intermittently, was poorly documented, and the vendor ignored my e-mail.
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